The soul of discretion

6 MIN For today’s butlers, being able to communicate with guests – and fix the wi-fi – is just as important as possessing arcane knowledge about the rules of etiquette. Oliver Bennett meets the team at The Lanesborough London, where providing discreet but attentive service is all in a day’s work.

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Wendy Parkinson at Hyde Park

2 MIN Misty, evocative and insouciantly stylish – photographer Norman Parkinson captured this unforgettable image of his fashion-model wife just yards from the modern-day location of The Lanesborough in London.

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