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Unless you specify an alternative delivery option the goods will be dispatched by DHL Standard.
We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.
As soon as the goods are delivered to you, you are responsible for them.
If you have any questions about our products and gift boxes then I would be delighted to assist you. If you have any particular requests; such as special profit messaging, personalisation of products and exclusive one off items then send in your request or do call me on our Personal Shopper Concierge number.
Lotusier elevate the preservation and presentation of tea. Conceived for the storage of a variety of fine teas in optimal conditions, Lotusier’s Tea Humidor is made from the finest woods and materials, sensitively and responsibly sourced, and draws on the highest European artisanal skills and traditions.
The Lotusier Tea Humidor is a collectable objet d’art item that will be prized by tea lovers, aesthetes and connoisseurs across many fields with an appreciation for design and rare craftsmanship.