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Unless you specify an alternative delivery option the goods will be dispatched by DHL Standard.
We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.
As soon as the goods are delivered to you, you are responsible for them.
If you have any questions about our products and gift boxes then I would be delighted to assist you. If you have any particular requests; such as special profit messaging, personalisation of products and exclusive one off items then send in your request or do call me on our Personal Shopper Concierge number.
This utterly British brand is named after designer Alice Stone’s influential grandparents Lily and Lionel, who were much entwined with the textile industry. Stone began her business with a scarf label, added swimwear, and vintage inspired designs followed. At the heart of the brand is print design, each print tells a story and often inspires sentiment. Each piece from her collection comes, as Lily and Lionel frequently said, with love from London.